Privacy Policy
helenssuite.com handles personal information with a short, serious process. This policy explains what we collect, why, and how you can ask us to change it.
1. Information we collect
Personal: name, email, contact details, stay preferences, enquiry content. Non-personal: browser, device, approximate location, and usage data through cookies and analytics.
2. How we use it
To run the listing service, answer enquiries, improve the site, send notes you asked for, and keep the house secure.
3. Cookies
Cookies remember consent, keep the age gate from repeating, and help us see which pages work. You can block them in the browser; some features will thin out.
4. Sharing
We do not sell data. We may share with hotel partners to complete a request, with vendors who host or measure the site, and with authorities when the law requires it.
5. Security
We use standard protections. No transmission is perfect; you use the site knowing that limit.
6. Other sites
Outbound hotel links have their own rules. Read them before you book.
7. Your rights
You may ask to see, correct, or delete personal information. Write to hello@helenssuite.com.
8. Children
This site is not aimed at anyone under 18. If we learn we have data from a minor, we remove it.
9. Updates
Changes land on this page with a new date.